August 13

Privacy policy


(last update on January 12, 2020)

Classo is committed to protecting your personal information. The purpose of this Privacy Policy (the "PoliticIs to inform you about our privacy and privacy practices, including how we collect, use and disclose your personal information.

The expression "Personal information"Refers to data relating to an identified or identifiable individual, subject to more specific definitions under applicable law. This Policy applies to all of our activities, including our website available at: https://classo.org/, and where applicable the associated mobile applications (collectively, the "Website"), The platform that facilitates the search for digital educational resources and guide the decision-making process, the support-advice service and a blog and newsletter service. The Website and the various services are collectively referred to as "Services".

Please read this Policy carefully. By providing us with your Personal Information (via our Website, via our social media accounts, by email, in person or by telephone), by registering or using the Services, you consent to us collecting, using and disclosing your Personal Information as set forth in this Policy, which may be amended from time to time.

This Policy is incorporated and subject to our other applicable terms and conditions, such as the terms of use of our Website. In this Policy, terms beginning with a capital letter, but not defined, have the meanings given to them in the above terms.


Your consent to the collection, use and disclosure
Personal information we collect
How do we use your Personal Information
How do we share your Personal Information
Retention of Personal Information
Information security
Unsubscribe from communications
Rights regarding your Personal Information
International transfer and storage of data
Websites and third-party services
Data concerning children
Policy Updates
Contact us


We collect, use and disclose your Personal Information with your consent or as permitted or required by law. For example, where your consent is not required, under the General Data Protection Regulations ("RGPDThe legal basis for the treatment of Personal Information may be based on the fact that the processing of Personal Information is necessary for the service provided or for our legitimate interests, which are explained in more detail below. . How we obtain your consent (ie the form we use) will depend on the circumstances, as well as the sensitivity of the data collected. Subject to the applicable provisions, your consent may be explicit or implicit, depending on the circumstances and the sensitivity of the Personal Information in question. If you choose to provide us with Personal Information, we understand that you consent to the collection, use and disclosure of your Personal Information as set out in this Policy.

Generally, we ask for your consent when collecting your Personal Information. In the event that we wish to use your Personal Information for unidentified purposes at the time of collection, we will ask for your consent before using this data for this new purpose.

You may withdraw your consent to the collection, use or disclosure of your Personal Information at any time by using the contact details in the "Contact Us" section below. However, before implementing the right to withdraw your consent, we may require proof of identity. In some cases, withdrawing your consent may result in us being unable to provide you with certain Services.

If you provide us with Personal Information about another person, you are responsible for obtaining that person's consent to us to collect, use and disclose your data in accordance with this Policy.


In general, when you access, visit or use our Services, we may collect the following data:

As a user of the Services (as a teacher, educational services professional, ICT manager or school manager):

Web site section "Contact us" : we can collect your name, your email address, the subject of your request for contact and the content of the message sent to us.

"Mailing List" and / or "Newsletter Subscription" section : we may collect your email address and other data (such as your name, surname, school name, name of the school board, subject matters, levels and position) that you submit when you sign up to receive Classo's newsletter, updates on Services and other communications from us on our Website.

"Share your opinion" section We can collect all the information you write in your message about the Classo platform, including first name, last name, subjects taught, grade levels taught and the name of the school.

"Make an appointment with the team" section : In addition to the date and duration of the desired appointment, we collect your last name, first name, email address and the name of the company for which you want an appointment.

"Create an account" section When you complete your profile, we ask you for information about your role (teacher, director, educational advisor, etc.), the subjects involved, the levels, the types of students targeted, the technological devices used and the platforms available. .

"Connect" section : We collect your email address and password, which is stored in encrypted form to make it unreadable.

Topic "Post a suggestion for educational use ": We can collect all the information you write in your message and we publish with your message your first name, name, subjects taught, grade levels taught as well as the name of your school.

"Comments" section on our blog (on the website) We also collect all the information you write in a comment after an article in our blog.

As a publisher of digital resources

Contact information We can process your name, your first name, your email address, the company name, and your phone number.

We may also collect information that, as the case may be, may be considered non-personal information:

Description of the resource : we collect the no / title of the resource, the address of the website, the location of the head office (Quebec, other Canadian province, United States, France, other), description in French and in English of the resource, the type of resource proposed, whether it is free or paid for, details of prices and licenses, if any, links to which the resource is available, types of devices on which the resource may be used, operating systems required.

Recipients of the resource : we collect the school subject concerned by the resource, the skill developed, the level concerned by the resource, the envisaged teaching strategy (workshop, course).

Support and additional documentation We want to know if a tutorial, a tutorial and / or a technical support are available. We also want to know the benefits of using your resource, including research results or testimonials concerning the effectiveness of the resource, advertising, availability of the resource for download from the site of Classo.

Data from other sources We may obtain data, including Personal Information, from third parties and from non-Services sources, such as our partners, such as schools and school boards, third-party service providers or advertisers. If we combine or combine data from other sources with Personal Information that we collect through the Services, we will treat the combined data as Personal Information in accordance with this Policy.

Automatically collected data If we use cookies or similar technologies (cookies), we may use cookies or similar technologies (cookies) to identify the computer or mobile device and record your preferences and other data. We may use cookie data or similar technologies (cookies) to evaluate the use of our Services, devices or applications, in order to constantly improve our products, Services and Applications, to make recommendations and to carry out transactions that you ask. Data from cookies or similar technologies (cookies) may be stored locally on mobile devices or on computer servers operated or controlled by our third party service providers. In addition, when you visit our Website, our systems automatically collect your IP address and the type of browser you use. We may use third party service providers, such as Google Adwords, to place advertisements on our products and Services on other websites. The use of cookies or other similar technologies (cookies) by these third parties is governed by their privacy policies. You may limit the automatic collection of certain information on our Website by disabling cookie data using your browser options. Be aware that disabling cookie data may prevent you from using certain features of our Website.

We do not collect, process or store payment data and more generally we do not process any data relating to the payment of the license for the chosen resource (s) once our Website links to the website of the resource. chosen. We will not ask for any sensitive data, such as your health, ethnicity, religion or sexual orientation data. Do not send us such sensitive data, whether through our Website, our social media accounts, by email, in person or over the phone.


We may use your Personal Information and other data for the purposes described below. In each case, we identify the rationale for using your Personal Information:

• provide you Services and help you use the Services. Applicable legal basis: performance of the contract;

• contact you regarding the Services. Applicable legal basis: consent;

• Supervise and improve the Services, as well as develop new products and services. Applicable legal basis: legitimate interest;

• perform research and analysis related to our company and our Services. Applicable legal basis: legitimate interest;

• answer questions and other requests. Applicable legal basis: performance of the contract;

• collect notices and comments regarding the Services. Applicable legal basis: legitimate interest (to enable us to improve our Services);

• provide you with information that may be of interest to you in connection with our Services. Applicable legal basis: consent; and

• investigate legal claims or comply with our legal obligations. Applicable legal basis: legal obligation.

We may use your Personal Information for purposes other than those for which we obtained your consent, if such other purposes are permitted or required under applicable law.


Whenever possible, while we try to avoid sharing your Personal Information with third parties, we have defined below the cases for which such sharing may occur.
We may use and disclose your Personal Information when we believe that such use or disclosure is authorized, necessary or appropriate:

• under applicable law, including laws outside your country of residence;

• to comply with court procedures;

• to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence;

• with schools, school boards and publishers who present their educational resources on the platform to enforce the terms of the agreements for our Services;

• to protect our business or that of our affiliates or subsidiaries;

• to protect our rights, privacy, security, property and / or those of our affiliates, yours or those of others; and

• to enable us to implement the remedies available or to limit the damage we may suffer.

In addition, we may transfer your Personal Information and other data to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other assignment of all or part of our business, brands, affiliates, subsidiaries or other assets.

We also rely on third party service providers to perform various services on our behalf, such as payment, networking, marketing, analysis, hosting and data storage. Please find below a list of our third-party service providers that may process your Personal Information (with links to their privacy policy):

• AWS: we use AWS for hosting our web application. See their usage and privacy policies.

• GoDaddy: we use GoDaddy for hosting our website. See their service contract for accommodation.

• MongoDB: We use MongoDB to build the platform's backend architecture and database. See their Privacy Policy.

• Hubspot: we use Hubspot to track sales. See their Privacy Policy.

• Mailchimp: we use Mailchimp to create and send our newsletter and forms. See their Privacy Policy.

If we provide your Personal Information to third party service providers, we will take reasonable steps to ensure that the rules set out in this Policy are followed and that these third parties provide sufficient safeguards for the implementation of appropriate security measures. . We also require that they use your Personal Information only for the purpose for which it was provided. When our service providers no longer require your Personal Information for these limited purposes, we ask them to destroy that information. In certain circumstances, we may allow our service providers to keep aggregated, anonymous or statistical data that does not identify you. We do not allow third party service providers to disclose your Personal Information to unauthorized third parties or to use it for their own marketing purposes. If you would like more information on our service providers, please contact us using the contact details in the "Contact Us" section below.

If we otherwise intend to disclose your Personal Information to a third party, we will identify that third party and the purpose of the disclosure, and obtain your consent.


We will only use, disclose or retain your Personal Information for the time necessary to achieve the purposes for which the information was collected and to the extent permitted or required by law. If you would like more information about the periods during which your Personal Information will be kept, please contact us using the contact details in the "Contact Us" section below.


We have implemented physical, organizational, contractual, and technological security measures to protect your Personal Information and other data from loss or theft, unauthorized access, disclosure, copying, use, or misuse. the modification. We have taken steps to ensure that only those employees who need to access your Personal Information in the performance of their duties have access to them.

Despite the measures described above, no method of transmission or storage of data is secured to 100% or error-free. We can not, therefore, guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of the data you have provided to us has been compromised), please contact us immediately using the contact details of the section. "Contact us" below. If we become aware of a breach of our security systems involving your Personal Information, we will notify you and report it to the appropriate authorities in accordance with applicable laws.


If you no longer wish to receive emails from us in connection with marketing, you may opt out of receiving such emails by clicking on the "unsubscribe" link located at the bottom of all emails you receive from us. You can also unsubscribe by contacting us directly using the contact details in the "Contact Us" section below.

We will endeavor to respond promptly to your request for unsubscription, but we kindly ask you to allow us a reasonable time to process your request. Please note that if you decide not to receive marketing-related emails, we may still need to send you communications regarding your use of our Services or Products, or other matters.


In certain circumstances and in accordance with the GDPR or other applicable privacy laws, a person has the following rights:

• Access: The right to ask if we process information and, if necessary, to request access to Personal Information. This allows the person to receive a copy of the Personal Information we hold and certain other information about them;

• Correction: the right to request the correction of any incomplete or inaccurate personal information that we hold;

• Deletion: the right to ask us to delete or remove Personal Information in certain circumstances. There are certain exceptions under which we may refuse a request for deletion, for example when Personal Information is required to comply with the law or claims;

• Restriction / limitation: the right to ask us to suspend the processing of certain Personal Information, for example to establish their accuracy or the reason for their treatment;

• Transfer: the right to request the transfer of certain Personal Information to a third party;

• Objection / Opposition: A person may dispute that we are processing Personal Information on the basis of a legitimate interest (or that of a third party) or for their own marketing purposes. However, we may be allowed to continue processing the data;

• Automated Decisions: the right to challenge any automated decision made when it has a legal effect or other similar significant effect and request that it be reconsidered;

• Consent: the right to withdraw consent when we process Personal Information with the consent of the individual.

You also have the right to file a complaint with a Privacy Control Authority (or Data Protection Authority), particularly in the country / state / state where you normally reside. where we are based or where an alleged violation of a Personal Information Protection Act has occurred.

To exercise any of these rights, please contact us using the contact details in the "Contact Us" section below. Please note that we may require you to provide proof of identity to respond to your request. These identification data will only be used for this purpose.


Your Personal Information is currently stored in Quebec (Canada). Where appropriate, they may be stored and processed in any country where we have facilities or in which we use third-party service providers. In the latter case, your Personal Information may be transferred to countries outside your country of residence, which may have different personal data protection rules than your country. If these data are outside your country, they are subject to the laws of the country in which they are located and may be disclosed to governments, courts or law enforcement or regulatory agencies. that other country, in accordance with the laws in force in that other country. However, our practices with respect to your Personal Information will at all times be governed by this Privacy Policy and, where applicable, we will comply with the requirements of the GDPR regarding the protection of the transfer of Personal Information from the EU / EEA to a third country.


This Policy applies only to our Services and Products. This Policy does not extend to websites, products or services provided by third parties. We do not assume any responsibility for the privacy practices of such third parties and we encourage you to review all third party privacy policies before using third party websites, products or services.


We do not knowingly collect Personal Information about children under the age of 16. If you are under the age of 16, you must not provide us with your Personal Information. If you are a parent or guardian and you discover that your child under the age of 16 has provided Personal Information, you can notify us by using the contact details in the "Contact Us" section below and request that we delete this child's Personal Information from our systems.


This Policy is current as of the "update" date that appears at the top of this page. We may change this Policy from time to time. When changes are made to this Policy, they will become effective immediately upon publication in a revised version of the Policy and posted on our Website unless otherwise specified. We may also communicate changes through our Services or other means. By submitting your Personal Information to us, registering for or using any of the services offered, using our Website or engaging voluntarily with us after publication or communication of a notice of change to this Policy, you agree to that we collect, use and disclose your Personal Information as set out in the Policy.


Any comments, questions, concerns, requests or complaints regarding your Personal Information or our privacy practices (including for service providers outside your country of residence) should be sent to our Privacy Officer, as follows:

By email : privacy@classo.org