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June 13, 2019

Frequently Asked Questions

This page contains information and answers to our most frequently asked questions. Please don't hesitate to contact us if you do not find the information you're looking for.

General Questions

What is Classo?

Classo is a company with a social vocation working in the field of education. We offer solutions that facilitate has a integration of digital educational technologies in schools.

What services are offered?

Our Platform : The heart of the Classo project is its platform, which facilitates the search for digital educational resources digital and guides the decision-making process.The search tool allows youto easily search for the most appropriate resources to match your needs, based on your dspecific teaching requirements, i.e. by subject, grade level, technological devices at your disposal, type of class, recommended teaching strategies, and program skills. You can compare resources, save your favorite resources as custom lists, publish tips and ideas, and read other users' suggestions for how to use a resource.

In addition, we offer additional features for tech leaders, principals, and school administrators to simplify the planning, acquisition, implementation, and management of digital resources.

Support Consultant: You want to set up a digital education plan in your school, but don't know where to start? Need support for the implantation of digital resources? Our custom consulting service is here to help. can support you according to your needs.

Blog and Newsletter: Stay connected to the latest digital news in education and come debate with us on our blog, where we regularly publish articles on the uses of digital education resources.

Users of our platform can also choose to subscribe to our monthly newsletter to discover new resources.

Classo's solutions are designed to support techno-pedagogy and pedagogical leadership in schools.

How is the content available on the Classo platform chosen?
We regularly add new resources to our platform. However, our focus is on quality over quantity. So when you find a resource on the Classo platform, rest assured that is has been thoroughly analyzed by our team. We find and select new content based on:
  • Recommendations and suggestions from the community: : Our primary source of information is teacher recommendations. Teachers, counselors, and specialists can send us their resource suggestions by email.
  • Our research and technology search: Our team actively researches the best resources available on the Web, analyzing them and integrating the most relevant into the platform.
  • Requests: Developers and publishers are invited to suggest their products by completing the online form . When we receive a resource suggestion, we make sure it matches our quality criteria before making it available on the platform.
  • Well-known tools: The Classo team uses several digital resources daily, which we are happy to share with you.
Classo hasn't (yet) conducted a formal resource assessment, but we encourage our users to provide us with relevant feedback or suggestions.
What criteria does Classo use for evaluating resources?

In order to develop our digital resource assessment process, we first consulted teachers and explored several resource evaluation models developed in the United States and France, among others. Here's the criteria that guides guide our analysis:

  • Meeting the standards set by the Minister of Education and their learning process.
  • Relevance according to the Framework for Digital Competence.
  • The quality of the language.
  • The availability of research, testimonials, or relevant studies.
    (We believe in evidence-based assessments and are always looking for neutral quality indicators.)
  • Ratings left by users at the AppStore, Google Play, and other vendors.
  • The relevance of the technology used when compared to what's available in schools and current practices.
    (For example, because of the phasing out of Flash support, we are no longer selecting resources developed with this technology.)
  • An engaging visual aspect and the instinct-driven interface.
  • Ease of use.
  • The presence or absence of advertisements.
    (We make clear in the listing whether ads are present of not, but would not eliminate a resource based on ad content.)

Some references :

https://urfistreseau.files.wordpress.com/2007/02/enoel31janvier2007.pdf

https://kaplan.com/wp-content/uploads/2016/01/Kaplan-Way_Checklist_Summary_Sheet.pdf

https://edtechrce.org/

Why does the Classo platform offer paid resources?

We want to offer as much variety as possible when meeting your digital educational resource needs, which means including paid resources. We believe in the importance of access to free educational resources and open source resources (OER), so we prioritize them on the platform.

As for paid resources, most of them are interactive resources with elaborate design elements. Their creation involves the contribution of specialists in education, programmers, graphic designers, content specialists, animators, illustrators, editors, etcetera, who all add value to the final product. They often invest time and money to provide you with quality products that will really help your students (and you yourself!)

How can I send you comments or suggestions?
To send us a comment, a suggestion, a question, or if you noticed an error, just write us an email or click on the "Feedback" link that appears under your profile icon when you are logged into the Classo platform.

For Teachers and Education Specialists

How can the Classo platform help me with my teaching?

The Classo platform brings together more than two hundred resources classified according to subject and grade level. The platform also includes resources specifically designed to make life easier for teachers. It is possible to search our resources using criteria specific to your school, i.e.: socio-economic background, subject, grade level, available devices, types of class, teaching strategies, skills, etcetera.

But our primary focus is on quality over quantity. So when you find a resource on the Classo platform, you know that it has been thoroughly analyzed by our team.

How do I register for Classo? Is it free?

We would so so love love to be a non-profit! We make sure to provide you with relevant and thoroughly analyzed content. We also want to offer you an easy-to-use and well-thought-out, interface as well as a technologically efficient, reliable, and secure platform. All this work obviously comes with costs...

In order to offer you a professional experience and maintain a quality of service, the Classo platform is currently available through a low-cost subscription plan.

However, it is not necessarily up to you to pay for access to the platform. Contact your school administrator to discuss investing in a Classo subscription, because access is restricted to holders of a school or school board license. By requesting access to the Classo platform through your school administration, all of your colleagues will enjoy the same benefits for an entire school year.

Classo's solutions are designed to support techno-pedagogy and pedagogical leadership in schools.

I found a resource that interests me. How can I get it?
Save the resource to a custom list of your favorite resources ("My Favorites") by clicking on the little heart icon. Then, on the resource page, you can access the publisher's website and download the product.
What happens to the data and information I share with Classo?

We are dedicated to the protection of your personal data. We have implemented a detailed and transparent privacy policy that specifies exactly what data we collect and how it can be used. You can consult it here.

You can also read the website and platform's Terms of Use here.

If you have any comments, questions, concerns, requests, or complaints regarding your personal information or our privacy practices, contact us at the following address: privacy@classo.org.

For Tech Leaders, Principals and Administrators

How will subscribing to Classo benefit my school?

There are many benefits to using Classo. First, the platform allows your teachers to find the best available digital educational resources based on their needs, available equipment and devices, and the needs of their students, without exhausting your budget. In addition, many of the resources we offer on the platform are free.

The information presented on the Classo platform is organized in a way that answers teachers' questions and thus facilitates their decision-making regarding the use of digital resources. While our priority is ensuring that our resources are of quality and relevant to school programs, we also want to give teachers autonomy in choosing the best resources that fit their needs.

In addition, you will benefit from the advice of our Support Consultant service as well as help with the integration of digital resources and technologies in your school. You will be able to better monitor who uses what tool, and the frequency with which they use each tool, to keep an eye on your digital expenses. You will also be able to monitor the development of digital skills within your team.

Finally, Classo encourages the development of digital skills by promoting knowledge sharing and encouraging innovation in teaching. On each resource's information sheet, you will find suggestions for use published by teachers who tested or integrated the products in their classes.

Classo's solutions are designed to support techno-pedagogy and pedagogical leadership in schools.

How much does Classo license cost?
License prices vary depending on the number of accounts created for your school and the additional services requested. Write us for a personalized quote.

For Resource Publishers and EdTech Companies

Why should I make my digital resources available on Classo?

With a growing number of digital education resources now available, advertising your products and content requires time and resources. By making your products available on Classo, you get direct access to the teachers who are most likely to appreciate them. With Classo, you also have access to a community of users who can give you feedback on your product. Plus, it's simple and free!

What are the rules for displaying products on Classo? How do I make sure my product has good visibility?

Resources are displayed according to user preferences. For example, if your product is a resource for English teachers, it will not be displayed to teachers who only selected mathematics in their preferences as a topic they teach.

The display of resources in search results is not linked to any financial model. Classo is not based on a marketplace-type model or on a Google Ads-style advertising model. What is important to us, first and foremost, is enabling our users to find the resources that best meet their needs.

How can I offer my digital resources to Classo?
If you work for a digital resource publisher or an EdTech company, just fill out the online form/. We will then contact you and ask for more complete information, if necessary.
How can change the information published on Classo?
It's simple. Just send us a request for a correction by email. We will notify you as soon as the changes have been made. Note that in the near future, we're aiming to provide you with a module that will allow you to quickly and easily make changes to the information published on Classo about your products.
Classo displays another resource similar to mine. Is it possible to request exclusivity?

Unfortunately no. Our model is not based on a marketplace or on advertising. What is important to us, first and foremost, is to enable our users to find the resources that best meet their needs. Though some resources on Classo may appear similar, we want to offer our users the choice. Classo users can easily compare resources, which helps in their decision-making process.

Can I access data on users interested in my product?
Classo can provide you with some data. However, for reasons of confidentiality and user protection, we will not share data that might reveal the users' identities.For more information, contact us.
What other possibilities does Classo offer?
Classo can help resource publishers and EdTech companies in other ways.
  • Coordination and support for pilot projects: Do you want to run a pilot project for your resource? Test a new feature? Finding schools interested in participating can be a long and demanding process. Since we already work with several schools, we can help. And you can benefit from a thorough and relevant feedback for your pilot projects. To find out more, contact us.
  • Highlight your demos and tutorials to facilitate the adoption and implementation of your products: Have you created a demonstration video or tutorial for your product, but you've found it difficult to get views from teachers? With Classo, you can display your videos on your product page. Teachers who consult your page will have direct access to your videos and will be able to see how easy it is to use your resource. Need some help creating your demo or tutorial? Contact us!
  • Provide more details on your products and tell your story:
We publish a monthly newsletter that could be a good vehicle for this additional information. Contact us to explore the possibilities.

User Support

Video Tutorials
Watch these short tutorial videos to learn how to take advantage of the different features on the Classo platform. Watch the tutorials
Users Guide
To access our user guide, click here.
I can't log in to my account.
First, answer the following questions which could be the cause of the problem:
  1. Are you connected to the Internet?
  2. Did you use the correct email address and password to log in?
  3. Is your subscription still in effect?
Everything in order and you still can't connect? You can reach us by phone at 514-573-7600. Outside normal business hours, contact us by email, and we will answer within 24 hours.
I clicked on a resource link, but the page does not exist.
Contact us to report the error.
I need help using Classo and I want to talk to a real person!
Don't panic! Our team is here to help you. You can reach us by phone at 514-573-7600. Outside normal business hours, contact us and we will answer within 24 hours.

Didn't find the information you were looking for?
Have a problem with the platform?
Contact us.